AI Customer Onboarding Platform

"With Aero, our team will spend half as much time figuring out what's happening across their book and twice as much time on real customer relationships."

Kelsey Gach

Manager, Professional Services

Aerodynamic onboarding for everyone.

Aero lives across the entire OnRamp platform, serving as a personal guide for your customers and a dedicated onboarding analyst and thought partner for your teams.

Aero for your customers

Real-time guidance, exactly when and where they need it.

These agents live inside the customer portal — the same environment your customers use to complete onboarding tasks. They monitor activity, intervene proactively when someone gets stuck, surface contextual help, and escalate to your teams when human attention is required.

Aero for customer-facing teams

The monitoring and follow-up work — handled.

These agents work alongside your CSMs, account managers, and onboarding leads. They watch every active project continuously, detect early signs of stall or disengagement, and recommend targeted actions before momentum is lost. Nudge? Send an Aero-drafted message? Re-assign a task? Aero lets you take action immediately with one click.

Aero for your operations teams

From idea to deployment-ready playbook in minutes.

Aero's ops-layer agents take natural language, spreadsheets, PDFs, and images as input — and generate complete, structured onboarding playbooks ready to deploy. CS Ops, RevOps, and onboarding leads can move from idea to production in minutes so you can launch new projects the day the contract is signed and engage new customers at the peak of excitement.

Ask Aero

Your data – distilled & delivered.

Ask Aero is the conversational layer that runs across the entire OnRamp platform — accessible from any page with a single click. It answers questions in plain language, draws on all of your platform data for holistic answers, narrows its scope to a single report when you ask from inside Insights, and takes inline actions so you can move from question to outcome without changing screens.

What makes Aero different

Purpose-built. Cohesive. Onboarding-native.

Most onboarding tools are bolting AI on. OnRamp is an agentic platform designed end-to-end for the onboarding job to be done.

Platform-wide utility

Agents work for your users and your teams in the customer portal, in the customer-facing backend, and in the ops layer.

Built for onboarding, period

No lifecycle marketing sprawl, no revenue orchestration overhead. Onboarding is the job, and it's the only job.

A platform, not a feature list

One cohesive agentic framework with shared context, shared visibility, and shared HITL controls.

Standalone, not CRM-bound

Aero works inside your stack without being an extension of it. Your onboarding strategy isn't dictated by your CRM vendor.

Real Teams. Real Results. Real Revenue.

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"We were trying to solve how to continue to balance the idea of quality and efficiency with onboarding new customers. We needed to double our onboarding capacity in 3 months or less, which is not easy."

53%

Reduction in time to "go live"

Onboarding scale in less than a year

Brian Thome

Chief Customer Officer, Qualia

"OnRamp is a verb at A2Z. When anything onboarding comes up, it's not uncommon to hear someone say, 'just OnRamp it'."

75%

Improved time to activation

85%

enhanced onboarding efficiency

Seth Ritz

Chief Operating Officer, A2Z

OnRamp has completely transformed how we onboard customers. What once took weeks of manual efforts is now automated, simple, and scalable - freeing up my team's time for value-based engagements.

70%

reduction in onboarding time

repeatable playbooks that scale

Scott Carruth

VP, of Customer Success, Flosum

AI Customer Onboarding. Powered by OnRamp Aero