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WEBINAR RECORDING
How AI is Reshaping Customer Onboarding
Join four senior CS leaders from OnRamp, Harvey, Xplor, and Brandwatch, as they share what's actually working — and what isn't — when it comes to AI and onboarding.
What you'll learn:
- How one team went from 20 hours to 20 minutes building onboarding playbooks with AI
- The framework for deciding what to automate versus keep human in your onboarding process
- Which metrics are actually moving CFOs when making the case for AI investment
- How leading teams are scaling onboarding capacity without adding headcount
Real Teams. Real Results. Real Revenue.
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We were trying to solve how to continue to balance the idea of quality and efficiency with onboarding new customers. We needed to double our onboarding capacity in 3 months or less, which is not easy.
53%
Reduction in time to "go live"
3x
onboarding scale in less than a year
OnRamp is a verb at A2Z. When anything onboarding comes up, it's not uncommon to hear someone say, ' just OnRamp it'.
75%
Improved time-to-activation
85%
enhanced onboarding efficiency
OnRamp has completely transformed how we onboard customers. What once took weeks of manual efforts is now automated, simple, and scalable - freeing up my team's time for value-based engagements.
70%
Reduction in onboarding time
7
repeatable playbooks that scale
