The Leading SaaS Customer Onboarding Software

OnRamp's SaaS Customer Onboarding Software removes friction so you can create faster paths to customer success & revenue:

  • Accelerate time-to-value
  • Reduce onboarding complexity
  • Increase SaaS customer satisfaction
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See OnRamp in Action

Trusted by Leading B2B Software Companies

Your revenue will be won or lost during SaaS customer onboarding. 

Because customers aren't truly "won" until they engage and see value. 

 

Onboarding your SaaS customers and keeping them engaged is a challenge

Time

Your customers aren't getting value fast enough

Customers buy outcomes, not software. A purpose-built SaaS customer onboarding platform helps them get value from your product faster - reducing churn risk & increasing revenue.

Scale

You need to scale onboarding without scaling headcount

Manual onboarding doesn't scale. But OnRamp's SaaS customer onboarding software automates all your repetitive tasks & enables self-service so your team can get more customers through onboarding, faster.

Visibility

You lack visibility & accountability across teams

Onboarding involves many teams & stakeholders. A centralized platform gives everyone a shared source of truth with clear ownership - so nothing slips through the cracks.

OnRamp is built for the specific needs of SaaS customer onboarding

Project Creation

 

Auto-Project Creation

Kickstart onboarding instantly once a new deal closes to keep momentum from Sales to CS using automatic project creation directly from your CRM.

Gantt

 

Project Management

Keep teams and customers aligned with project management features like task tracking, timeline management, flexible project views, and more.

Customer Portal

 

Customer-Facing Portal

Move customers past roadblocks to achieve success faster with a single portal that provides one-stop access and intuitive, step-by-step guidance.

Reporting

 

Reporting

Capture more wins and mitigate onboarding risks before it's too late with insights into bottlenecks, time-to-completion, and project velocity.

Workflow Automation

 

Process Automations

Equip your team with self-serve, no-code task and workflow creation for efficiency gains and customer experience enhancements.

Integrations

 

Integrations

Fuel the tools you already use by integrating OnRamp with your other systems to push onboarding data across additional software, workflows, and teams.

How much revenue is leaking from gaps in your SaaS customer onboarding process? The right tool can fix it. 

48%

of customers abandon customer onboarding if they don't see value quickly

9x

more problematic when customer lacks real-time visibility into  implementation progress

Quote

Onboarding was taking an average of 48 days, missing their 30-day onboarding target.

With OnRamp, our time to value improved by 70%, from 48 days down to 15 days.

VP, Customer Success
Flosum

Quote

What once took weeks ...

now takes days, allowing us 
to serve more customers with the same team. OnRamp transformed our onboarding process.


Data Services Manager
Real Marketing

Quote

We had no visibility into time to activation across customers as we scaled.

OnRamp isn’t just a tool we use. It’s the heartbeat of our implementation team.

COO
A2Z Sync

How OnRamp's Customer Onboarding Platform Works

How OnRamp works 2

Join leading SaaS companies who are turning customer onboarding into a competitive advantage.

Get a Demo

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