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Your revenue will be won or lost during SaaS customer onboarding.
Because customers aren't truly "won" until they engage and see value.
Onboarding your SaaS customers and keeping them engaged is a challenge
Your customers aren't getting value fast enough
Customers buy outcomes, not software. A purpose-built SaaS customer onboarding platform helps them get value from your product faster - reducing churn risk & increasing revenue.
You need to scale onboarding without scaling headcount
Manual onboarding doesn't scale. But OnRamp's SaaS customer onboarding software automates all your repetitive tasks & enables self-service so your team can get more customers through onboarding, faster.
You lack visibility & accountability across teams
Onboarding involves many teams & stakeholders. A centralized platform gives everyone a shared source of truth with clear ownership - so nothing slips through the cracks.
OnRamp is built for the specific needs of SaaS customer onboarding
Auto-Project Creation
Kickstart onboarding instantly once a new deal closes to keep momentum from Sales to CS using automatic project creation directly from your CRM.
Project Management
Keep teams and customers aligned with project management features like task tracking, timeline management, flexible project views, and more.
Customer-Facing Portal
Move customers past roadblocks to achieve success faster with a single portal that provides one-stop access and intuitive, step-by-step guidance.
Reporting
Capture more wins and mitigate onboarding risks before it's too late with insights into bottlenecks, time-to-completion, and project velocity.
Process Automations
Equip your team with self-serve, no-code task and workflow creation for efficiency gains and customer experience enhancements.
Integrations
Fuel the tools you already use by integrating OnRamp with your other systems to push onboarding data across additional software, workflows, and teams.
How much revenue is leaking from gaps in your SaaS customer onboarding process? The right tool can fix it.
48%
of customers abandon customer onboarding if they don't see value quickly
9x
more problematic when customer lacks real-time visibility into implementation progress

Onboarding was taking an average of 48 days, missing their 30-day onboarding target.
With OnRamp, our time to value improved by 70%, from 48 days down to 15 days.
VP, Customer Success
Flosum

What once took weeks ...
now takes days, allowing us
to serve more customers with the same team. OnRamp transformed our onboarding process.
Data Services Manager
Real Marketing

We had no visibility into time to activation across customers as we scaled.
OnRamp isn’t just a tool we use. It’s the heartbeat of our implementation team.
COO
A2Z Sync
How OnRamp's Customer Onboarding Platform Works

Join leading SaaS companies who are turning customer onboarding into a competitive advantage.
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