Webinar Panel | APRIL 9 | 2PM EST

What the Data Says
Deep Dive into the 2026 AI in Customer Experience Report

We surveyed 150+ CS & Revenue leaders on how they’re using AI to scale faster. Join a panel of CX experts unpacking insights on what the data actually shows.

In this virtual webinar panel, we’re going deep on the 2026 AI in Customer Experience Report to learn how CS teams going from reactive to predictive with AI.

WHAT WE'LL COVER
- Why 96% of teams say their AI use is reactive and what predictive actually looks like
- The execution gap: why adoption is broad but maturity is still low
- How high-performing teams connect AI insights to revenue outcomes (most don’t)
- What separates the 39% of teams that consistently hit onboarding goals
- Practical moves CS leaders can make now to close the gap

 

 

April Webinar Deep Dive into AI in CS Report

Real Teams. Real Results. Real Revenue.

See how
Qualia
A2Z
Flosum

We were trying to solve how to continue to balance the idea of quality and efficiency with onboarding new customers. We needed to double our onboarding capacity in 3 months or less, which is not easy.

53%
Reduction in time to "go live"
3x
onboarding scale in less than a year
Brian Thome
Chief Customer Officer, Qualia

OnRamp is a verb at A2Z. When anything onboarding comes up, it's not uncommon to hear someone say, ' just OnRamp it'.

75%
Improved time-to-activation
85%
enhanced onboarding efficiency
Seth Ritz
Chief Operating Officer, A2Z

OnRamp has completely transformed how we onboard customers. What once took weeks of manual efforts is now automated, simple, and scalable - freeing up my team's time for value-based engagements.

70%
Reduction in onboarding time
7
repeatable playbooks that scale
Scott Carruth
VP of Customer Success, Flosum

Join leading CS teams who are turning customer onboarding into a competitive advantage

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